Privacy Policy

Introduction

At Sui Dhaga, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address, and billing address
• Payment Information: Credit card details, UPI IDs (processed securely through our payment partners)
• Account Information: Username, password, order history, and preferences
• Communication Data: Information from your interactions with customer support
• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, and clickstream data

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Provide customer support and respond to inquiries
• Send promotional emails and marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud and security breaches
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping companies, and IT service providers
• Business Partners: Third-party vendors who assist in operating our website
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Personalize your shopping experience
• Improve our marketing efforts

You can control cookies through your browser settings.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Object to processing of your data
• Request a copy of your data

To exercise these rights, please contact us at privacy@suidhaga.com

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: