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Legal

Terms & Conditions

Last updated: November 15, 2025

Agreement to Terms

By accessing and using Sui Dhaga's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

Use of Website

You agree to use our website only for lawful purposes. You are prohibited from:

  • Using the website in any way that violates applicable laws or regulations
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the website
  • Transmitting malicious code or harmful data
  • Impersonating another person or entity
  • Collecting user data without permission

Account Registration

To make purchases, you must create an account. You agree to:

  • Provide accurate and complete information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Orders and Pricing

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

Pricing: All prices are listed in Indian Rupees (₹) and include GST. Prices are subject to change without notice. We are not responsible for pricing errors.

Payment: Payment must be received before order processing. We accept UPI, credit/debit cards, net banking, and cash on delivery.

Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by shipping carriers, customs, natural disasters, or other circumstances beyond our control. Risk of loss and title pass to you upon delivery to the carrier.

Returns and Refunds

Our return and refund policy is detailed on our Shipping & Returns page. Key points:

  • Returns accepted within 7 days of delivery
  • Items must be unused and in original condition
  • Refunds processed within 5-7 business days
  • Certain items are non-returnable

Product Information

We strive to display product colors and images as accurately as possible. However, actual colors may vary due to screen settings and lighting conditions. We reserve the right to correct errors in product descriptions or pricing.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sui Dhaga and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Sui Dhaga shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the products in question.

Disclaimer

Our website and products are provided "as is" without any warranties, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Indemnification

You agree to indemnify and hold harmless Sui Dhaga and its affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website after changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms, please contact us:

Email: legal@suidhaga.com

Phone: +91 9411901435

Address: Mohalla Mohammad Wasil, Pilibhit 262001, Uttar Pradesh, India